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SapphireGo · CloudSIM hotspots

Born for troops. Trusted by travelers.

SapphireGo's CloudSIM hotspots have connected 80,000+ U.S. service members — now the same hardware powers global travelers in 130+ countries.

80K+
Military users
130+
Countries
6
Device generations
2017
Serving since
01 — THE ORIGIN

Built for the field. Proven in the world.

DHI Telecom was founded in 2007 as a military ISP — one of the first companies to bring fiber-optic connectivity to U.S. troops in Iraq. That origin isn't branding; it's the foundation everything was built on.

2007DHI foundedDHI Telecom established as a military ISP, first bringing fiber-optic internet to U.S. forces in Iraq.
2017Sapphire launchedThe Sapphire CloudSIM hotspot debuted in July 2017, purpose-built for deployed troops and DoD contractors.
2018On the shelvesStocked in AAFES Exchange military stores from May 2018 — the official retail network of the U.S. Armed Forces.
2019Public launchSapphireGo made its public debut at the New York Times Travel Show in January 2019. The world got access.
The shift

The same technology trusted by tens of thousands of U.S. troops — now in the hands of every global traveler.

02 — THE TECHNOLOGY

One device. Every network.

CloudSIM is what makes SapphireGo different from every other hotspot on the market. It behaves like having hundreds of SIM cards pre-installed — without carrying a single one.

Auto network selection

No SIM swaps, ever

CloudSIM connects across 300+ global partners and selects a network for you — no manual configuration, no SIM swaps, no carrier negotiations.

No roaming charges

Pay for data, not borders

CloudSIM eliminates international roaming fees — the same plan works in your home country and across 130+ others.

Private & secure

Your signal, your network

A password-protected personal hotspot — your signal and your data stay private, not shared and not exposed.

Consistent speed

No throttling

Full speed from the first byte to the last. CloudSIM was engineered for troops who couldn't afford a slow connection — and it shows.

In short

Like having hundreds of SIM cards pre-installed — without carrying a single one.

03 — THE HARDWARE

Six generations of CloudSIM

Every Sapphire device is built on the same CloudSIM core — evolving year by year to serve more devices, deliver faster speeds, and go further.

Sapphire 1 CloudSIM hotspotGen 1

Sapphire 1

The original CloudSIM hotspot. Born July 2017 for U.S. troops. It started everything.

Sapphire 2 CloudSIM hotspotGen 2

Sapphire 2

Second generation, with improved battery life and expanded network coverage.

Sapphire 3 CloudSIM hotspotGen 3

Sapphire 3

Ultra-slim. 28-hour battery, USB-C, and up to 10 connected devices across 130+ countries.

Sapphire Touch 4 CloudSIM hotspotGen 4

Sapphire Touch 4

A touchscreen interface for more intuitive control. Same CloudSIM core, smarter experience.

Sapphire Tablet with built-in CloudSIM hotspotTablet

Sapphire Tablet

An Android tablet with a built-in CloudSIM hotspot, sharing its signal with up to 5 devices.

Sapphire 5G CloudSIM hotspot5G

Sapphire 5G

Ultrafast 5G with 4G LTE fallback. Connects 10 devices. Mission-critical speed.

Range & plans

Devices from $199–$399. 400+ data-plan options, pay-as-you-go or unlimited, with no contracts and no carrier lock.

04 — MILITARY HERITAGE

Proven by 80,000+ service members

SapphireGo was built for the most demanding connectivity environments on earth — forward operating bases, remote installations, and deployments where carrier coverage is unreliable or nonexistent.

Deployed with U.S. troops

The technology developed for troops doesn't get watered down for civilians.

The same CloudSIM core, the same carrier-switching intelligence, the same no-throttle performance — now available to anyone who travels internationally and demands reliable connectivity without roaming fees or carrier lock-in.

  • Over 80,000 U.S. military service members have relied on Sapphire devices in the field.

  • Official distribution through AAFES Exchange military stores means Sapphire devices meet the standards required to reach every branch of the U.S. Armed Forces.

  • Named Best Mobile Hotspot at the Golden Bridge Awards in San Francisco, October 2019.

  • From journalists and humanitarian workers to business travelers and digital nomads — the same reliability, for every kind of global adventure.

05 — PART OF DHI TELECOM

Part of the DHI Telecom family

SapphireGo is the hardware flagship of DHI Telecom Group — the same military ISP that first brought fiber-optic internet to U.S. forces in Iraq in 2007. Today, Sapphire devices are sold and supported through TravelWifi, DHI's global consumer brand.

2007DHI TelecomMilitary ISP — first to bring fiber-optic internet to U.S. forces in Iraq.
2017SapphireGoThe CloudSIM hotspot hardware flagship, purpose-built for deployed troops.
2020TravelWifiDHI's global consumer connectivity brand, where SapphireGo is sold and supported.
2024Navimo eSIMThe next-generation, fully digital embedded-SIM platform.
DHI TelecomThe network behind SapphireGo — built for U.S. forces, proven worldwide.Our story →
TravelWifiWhere SapphireGo devices are sold and supported, alongside rentals and eSIM.Explore TravelWifi →
Trademark

Sapphire MiFi is a registered trademark of DHI Elements, a DHI Telecom Group Company.

The original CloudSIM hotspot. Still the best.

Available in 130+ countries with no contracts and no carrier lock. Devices from $199–$399 with 400+ data-plan options.