DHI SIM & eSIM MANAGEMENT PLATFORM

SIMs and eSIMs
on demand.

Sell connectivity to your customers or manage mobile data for your employees. Choose from thousands of plans across 192 countries—all through one SIM and eSIM platform.

Stock blank SIMs. Load the plan when it’s needed.

Request a platform demoSee how it works
Illustrative plan selection—not a live offer
01 / Choose the planWhere do they need data?
Destination
France
Data allowance
1 GB
Plan duration
7 days
02 / Choose the delivery format
Physical SIM

Compatible blank card
Supported reader + store utility

eSIM

Digital delivery
Install on a compatible device

03 / After issuance

Manage the SIM. Add supported plans online.

192 countries
Coverage depends on the selected plan
Thousands of plans
Choose destination, data and duration
SIM + eSIM
Physical or digital delivery
Reusable SIMs
New plans. Same SIM.
01 — ISSUE ON DEMAND

Stock blank SIMs, not preloaded plans.

Keep compatible blank SIM cards ready without assigning a customer data plan to each card in advance. When connectivity is needed, choose the destination, data allowance and duration. Issue a physical SIM or deliver an eSIM through the same platform.

01

Choose a plan

Select an available plan for the destination, data needs and length of use.

02

Issue the SIM or eSIM

Load the plan onto a supported blank SIM using the required reader and store utility, or provide an eSIM for a compatible device.

03

Manage what happens next

Oversee issued connectivity and let users add supported top-ups or new destination plans online.

From blank stock to the selected plan
Compatible blank SIMs

No customer plan assigned in advance.

Select when neededDestination → Data → Duration

Choose an available plan in the platform.

Physical pathBlank card + reader + store utility

Provision the card and hand it to the user.

Digital patheSIM delivery → Installation

Use a compatible device. No physical reader.

Blank-card advantage

No need to stock separate preloaded SIMs for every destination and data allowance. If an unissued blank card is lost or stolen, there is no preloaded customer data plan on that card. Physical-card replacement costs still apply.

Physical SIM issuance requires compatible blank cards, a supported reader and store utility. eSIM delivery requires a compatible device.

02 — PLAN SELECTION

Choose the destination. Match the data to the need.

Explore plans across 192 countries, with different data allowances and durations. Choose the option that fits the user, from a short visit to an extended stay, with coverage through the mobile networks supported by the selected plan.

  • Destination
  • Data allowance
  • Plan duration
  • Physical SIM or eSIM
Actual system screen · Plan selectionView full size : Plan selection (opens in a new tab)
Actual sales terminal showing Germany plans, coverage filters, data allowances and durations.
Captured from the DHI sales terminal. Catalog prices shown illustrate the interface; available plans and prices vary.
Inside the sales terminal

Put the right plan in reach.

Give your team a searchable catalog with country, regional and global coverage. Compare available data allowances and durations before issuing connectivity.

  • Search by destination
  • Country, regional and global coverage
  • Data and duration filters
Actual system screen · eSIM issuanceView full size : eSIM issuance (opens in a new tab)
Actual eSIM delivery screen with an order summary, POS receipt reference and phone compatibility checks.
Captured from the DHI sales terminal. Catalog prices shown illustrate the interface; available plans and prices vary.
Inside the sales terminal

Bring digital delivery to your counter.

Follow a guided order summary, payment reference and device-compatibility check. Your team can issue an installation QR for the recipient’s compatible phone.

  • Guided issuance
  • Payment reference
  • Digital installation QR
Actual system screen · Physical SIM issuanceView full size : Physical SIM issuance (opens in a new tab)
Actual physical SIM delivery screen with plan and SIM-card charges, receipt reference and device check.
Captured from the DHI sales terminal. Catalog prices shown illustrate the interface; available plans and prices vary.
Inside the sales terminal

One card format. More destination choices.

Load the selected plan onto a compatible blank SIM with a supported reader and store utility. Offer physical connectivity without stocking a different SIM product for every destination.

  • Compatible blank SIMs
  • Destination selected on demand
  • Physical and digital in one terminal

One catalog for different destinations, different users and different data needs.
Availability and network coverage depend on the selected plan and destination.

03 — FOR YOUR BUSINESS

How your business can use DHI

Sell connectivity in your store, offer it alongside a travel booking, or provide it to employees. The same platform supports different business needs.

01 / Retail

SIM and eSIM sales for retailers

More to sell. No preloaded plans to stock.

Add mobile connectivity to the products you already sell. Select a suitable plan for the customer, issue a physical SIM or eSIM, and track sales across your locations.

Use case

A customer needs data for France. Your staff selects a suitable allowance and duration, then issues the chosen SIM format at the counter.

An additional product to sell without carrying separate preloaded plans for each destination.

Discuss retail sales
Illustrative retail workflow · Sample data
Retail counterFrance
Choose. Issue. Record the sale.
  1. 01 Match the customer’s data needs
  2. 02 Physical SIM or eSIM
  3. 03 Follow the agreed payment workflow
Daily sales · Illustrative data
Store 01
8 issued
Store 02
5 issued
Total
13 issued
02 / Travel agencies

SIMs and eSIMs for travel agencies

Add connectivity to the trip—and revenue to the booking.

Offer a data plan alongside your customers’ travel arrangements. Match connectivity to the destination and trip length, then issue a physical SIM or eSIM before departure. Customers can add supported data top-ups or future destination plans online.

Use case

While arranging a customer’s trip, your agent offers a suitable data plan and provides the selected SIM or eSIM as an additional purchase.

A useful travel add-on that creates another sales opportunity within the customer relationship you already have.

Discuss travel-agency sales
Illustrative travel-agency workflow
Customer itinerary
France7-day trip

Offer connectivity alongside the trip.

DHI plan selectionMatch destination, data and duration

Issue a physical SIM or eSIM before departure.

An additional purchase, arranged by your agent.

03 / Corporate teams

Corporate SIM and eSIM management

Keep your team connected. Keep roaming costs in check.

Provide employees with company-managed data plans for their destinations. Assign data allowances and review reported usage by employee and reporting period, including which SIM or eSIM is being used and how much data it consumes.

Use case

Several employees are traveling on business. Your administrator assigns suitable plans, reviews reported usage and adds data when needed.

More visibility into employee connectivity and a practical way to manage roaming expenses.

Potential savings depend on your current roaming rates and the plans you choose.

Discuss employee connectivity
Illustrative employee usage view
Employee connectivitySample data

Reporting period: 1–7 September

  • Employee 01Germany · SIM A · Physical
    2.4 GB of 10 GB
  • Employee 02Jordan · SIM B · eSIM
    1.1 GB of 5 GB
  • Employee 03France · SIM C · eSIM
    6.5 GB of 20 GB
Reported use across 3 employees10 GB
Other organizations

Also supporting military-serving organizations and other teams that provide connectivity. Talk to us about your use case.

04 — MANAGEMENT

See what’s issued. Know what’s being used.

Manage the people and locations issuing connectivity, and review the reporting relevant to your organization. Keep sales activity, issued plans and reported data usage in view.

Sales and locations

Review transactions, location performance and partner earnings for your connectivity business.

Illustrative interface and sample data
Illustrative partner dashboard with sample sales, partner earnings and location performance for Germany, Jordan and France.

Based on the business workspace. Sample figures are not customer results; production layouts may differ.

View dashboard full size (opens in a new tab)

Employees and data usage

Review assigned plans, data allowances and reported consumption for your team.

Illustrative employee usage view
Employee connectivitySample data

Reporting period: 1–7 September

  • Employee 01Germany · SIM A · Physical
    2.4 GB of 10 GB
  • Employee 02Jordan · SIM B · eSIM
    1.1 GB of 5 GB
  • Employee 03France · SIM C · eSIM
    6.5 GB of 20 GB
Reported use across 3 employees10 GB

Assigned allowances: 35 GB total. Reporting availability and update timing depend on the setup.

Issuance

For frontline staff

Select plans and issue physical SIMs or eSIMs.

Oversight

For business managers

Manage staff access, locations and account activity.

Continued use

For SIM users

Access supported top-ups and new destination plans through the website.

Your control

Your organization stays in control, including the ability to disable a SIM when needed.

05 — REUSE & TOP-UPS

Keep the SIM. Add the next plan.

A finished data plan does not mean you need a new SIM. Keep the same physical SIM or installed eSIM and add supported top-ups or new destination plans through the website—no app required.

One retained SIM or eSIM · Illustrative journey
  1. 01 / First plan
    SIM AGermany

    Start with a supported destination plan.

  2. 02 / Later top-up
    SIM AGermany

    Add supported data when it’s needed.

  3. 03 / New destination plan
    SIM AJordan

    Use the same SIM for the next trip.

Website / my.dhitelecom.comYour SIM → Supported plans & top-ups

No customer app required. Keep the physical SIM or installed eSIM.

More data

Need more data?

Add a supported top-up.

New destination

Heading somewhere else?

Choose a new destination plan.

Future use

Using it again later?

Keep the same SIM ready.

Each plan has its own data allowance and validity period. Continued SIM use depends on account status, partner controls and compatibility.

06 — GETTING STARTED

Get your team ready to issue connectivity.

Tell us who you serve, where you operate and whether you need physical SIMs, eSIMs or both. We’ll walk through platform access, issuance requirements, available plans and the commercial setup for your organization.

01

Platform access

Set up the people and locations that will use the platform.

02

Your delivery options

Confirm compatible blank cards, a reader and the store utility for physical SIMs, or the delivery process for eSIMs.

03

Commercial setup

Review plan pricing, account funding and any partner-earnings arrangements before you begin.

Integrated POS

Connect payment to provisioning.

With the Agiliron integration, a sales order and payment check are part of the issuance process. Keep the connectivity sale tied to the right store and payment record.

Independent POS

Keep your existing payment process.

Collect the full customer payment through your own POS, outside DHI’s platform. Under the prepaid partner model, DHI’s agreed share is deducted from your partner balance when issuance succeeds. A direct POS integration is not required for this workflow.

Stock & funding

Blank SIM stock and account funding are separate. Plan purchases and any setup or funding requirements depend on your agreement with DHI.

Using a different POS? Include it in your demo request so we can confirm the appropriate workflow.

07 — COMMON QUESTIONS

SIM and eSIM platform questions

Q1 Who is the DHI SIM platform for?

Retailers, travel agencies, corporate teams and other organizations that sell or provide connectivity. It supports physical SIM and eSIM issuance, with business-management tools behind the process.

Q2 Can my store use DHI as a SIM and eSIM reseller platform?

Yes. Your team can select available plans, issue physical SIMs or eSIMs, and manage sales activity. Pricing and partner earnings follow your commercial agreement with DHI.

Q3 Do I need to stock activated SIMs for different countries?

No. Physical issuance uses compatible blank cards, with the customer plan selected when needed. You do not need a separate stock of preloaded plans for each destination. Blank cards and account funding remain separate requirements.

Q4 What do I need to issue physical SIMs or eSIMs?

Physical issuance requires supported blank SIMs, a compatible reader and the supported store utility. eSIM delivery requires a compatible device and profile installation. DHI will confirm the setup needed for your chosen workflow.

Q5 Can users keep the same SIM for future plans?

Yes. The same physical SIM or retained eSIM can be used for supported top-ups and new destination plans, subject to account status, partner controls and compatibility.

Q6 Does a reusable SIM mean the data never expires?

Individual plans still have data allowances and validity periods. A plan ending does not by itself mean the SIM must be replaced, and SIM reuse does not pause or extend an active plan.

Q7 Do users need to download an app?

No customer app is required to access supported top-ups or new destination plans. Users access them through a website. An eSIM still needs to be installed on a compatible device.

Q8 Does every plan cover all 192 countries?

No. The country total describes the catalog’s overall reach. Each plan has its own supported destinations and network coverage.

Q9 Can a business assign employee data allowances and review usage?

Yes. Corporate teams can assign plans and allowances and review reported usage. The demo will show the available reporting detail, update timing and controls for your setup.

Q10 How do pricing and earnings on later top-ups work?

Plan pricing, funding requirements and any partner earnings on subsequent purchases depend on your agreement with DHI. These terms should be confirmed before you launch.

Put on-demand connectivity to work for your business.

Whether you want to sell SIMs and eSIMs or manage employee connectivity, see how DHI fits your workflow—from plan selection to reporting and reuse.

Tell us about your business so we can focus the demo on what matters to you.

Request a platform demosales@dhitelecom.com
SIM & eSIM Management Platform for Business | DHI